Garbage and Recycling Collection

Garbage is collected Monday to Friday only, and must be placed at the curb by 7:00 am. Yard waste is collected separately from April to November. It must be in paper bags, bundles, or containers identified with brightly coloured ribbon. If you have a large metal item, like a washing machine, you must call for a pickup. There is collection on all statutory holidays except Christmas Day and New Year’s Day, which delay pick-up by one week day.

• To find out which day your garbage will be picked up call 519.883.5100 (Region of Waterloo). 
• To receive a recycling blue box, call 519.886.2634 or 519.883.5100.

Snow Removal

Snowplows clear all roadways, but prioritize them in the following order:

1. Major arterial roads and Uptown streets.
2. Remaining arterial roads, bus routes and high volume rural roads. 
3. Collector roads and medium volume rural roads. 
4. Local residential and rural roads with low volume.
5. Cul-de-sacs are serviced with a plow that goes around once to allow movement and is later cleaned up with another piece of equipment.

Each road grouping also has standards for maintenance. In general, the maximum depth of snow acceptable on major arterial roads and downtown streets is 5 cm (2 inches) and on local residential and rural roads is 13 cm (5 inches). The remainder of the roads falls in between these limits.

The owner or occupant of a property is required to remove all snow and ice from sidewalks on the street in front or along the side of the property within 24 hours after a snowfall. For the safety and convenience of all pedestrians we urge you to do your part in keeping the sidewalks clear.